End to End Sales Outsourcing Services through tele-calling for Personal Loans, Credit Limit, Two Wheeler Loans, CD to PL, Balance Transfer, General and Health insurance and Cross Sell
We also provide support for Sales documentation (KYC).
Complete customer relationship management through inbound customer service for application status check, updating account details, payment center, raising service order for foreclosure, rescheduling, insurance operational delivery services and escalation management.
Real-time coordination with client for process update and support
Use of client’s CRM for checking status, account statement, account details, raising service order, claims support, pre-policy scheduling and updating notes
Channels : Voice, Email, Web Chat
High end online Contact centre & having capability for Welcome Calling (Inbound & Outbound)
Digital Video Verification along with e-KYC facility and services
Case Investigation through Digital (Video) mode along with Physical Verification Separately if required
Pre-Policy (PPMC) along with Videography
Digitization service along with Quality Checks
Machine learning and Rule based Systems for UW & Profiling – Upcoming Service
Pan India Field Presence
Flexi business model with blend of telecalling, Technology, Contact Center, Fos capabilities across India
Our simplified solutions ensure greater customer acquisition and retention rates
-The Payment and Settlement Systems Act, 2007.
-The Negotiable Instruments Act, 1881.
-We have proven professionals in court cases and many of their litigators are
recognized as leaders in their specific field. Legal disputes are common place and are usually
unpleasant and expensive. The required solution can often be arrived at more effectively via the
option of arbitration.
-We assess our clients' prospects with draft solutions in preparation aimed directly at an
alternative dispute resolution, but also, if found necessary, will represent our clients in the
respective court or Supreme Court.
We then keep a follow up with the customers on behalf of our clients to mediate and resolve the
issue and refer the cases to our clients. We study our client’s cases very closely, prepare drafts,
summary suits, civil suits and appeals where and when necessary by referring case laws and